Wednesday, May 30, 2018

TreeShare Hint Issue?

I feel like I'm going in circles trying to eliminate yellow light bulbs for Ancestry hints. I've been working on the descendants of Albert Hutchinson and it feels like I keep accepting the same hints for the same people.

Today, I decided to work with Netta M. Clickenbeard. RootsMagic says I have 4 pending hints. At some time in the past year, I figured out that the hint # doesn't group Ancestry Member Trees but counts them individually. So, this 4 pending hints could be 4 databases, 4 member trees or any combination of the two.


Since I don't accept the hints from RootsMagic, my next step was to locate Netta Clickenbeard in my Ancestry tree.  When I clicked on her profile, it indicated that I didn't have any hints to process.


I then went back to RootsMagic and clicked on the 4 to try and figure out the pending hints. According to the Ancestry WebHints window, I have rejected 2 hints. All of the other hints -- including all trees -- have green check marks.


The Ancestry WebHints window agrees with the Hints screen on Ancestry. Thus, I'm wondering if there is an issue with the lightbulb. Has anyone else noticed a similar issue with the lightbulbs?





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